Contact HearthTrail
Have a question about an order, shipping, or which fire pit or pizza oven is right for you? Drop us a note, we’re here to help.
How we can help
- Orders & shipping – tracking, delivery questions, and returns.
- Product fit – help choosing the right size or model for your space.
- Warranty & support – guidance on manufacturer warranties and care.
- Brand partnerships – inquiries from outdoor and hearth brands.
Hours
Monday–Friday, 9am–5pm (Arizona)
Reach us directly
- Customer support: support@hearthtrail.com
- Brand & vendor inquiries: vendors@hearthtrail.com
Prefer forms over email? Use the contact form on this page and we’ll respond within one business day.